Need to vent about issue at women's shelter I work at!

Just needed to vent:

Okay so I work at a domestic violence shelter and recently one of the advocates at the shelter was fired due to the fact that all of the residents came forward and said that she was actually behaving in an abusive manner. I can't give specific examples as I don't want anyone to see this, but basically she was crazy making them and playing games with them and leaving them stranded at places in the rain when she promised them she would pick them up and making them find their own way home. This was the perfect position for her because she knew that no one would believe the residents because they would chalk it up to the fact that they were experiencing PTSD etc.

Since then, I sat down with the residents and they were SOBBING crying to me saying that the remainder of much of the other staff was not being respectful and getting in their faces and making them feel bad. In one circumstance an advocate made a mistake and forgot to tell a resident vital information regarding housing and in front of her boss claimed that she had told the resident and the resident forgot. This was triggering for the resident who had an ex husband who crazy made her etc. She was hysterically crying saying she was contemplating going back to her abuser who has been relentlessly trying to make her move back in with him. She said that she would rather live with one person that was treating her poorly and have a roof over her head instead of all these staff members berating her while being homeless.

I talked to her for well over an hour and I printed out this sign that said "YOU ARE STRONG. YOU ARE BEAUTIFUL. YOU ARE A GOOD MOTHER. YOU KNOW THE TRUTH." and a poster that said "NEVER SETTLE FOR A MAN THAT YOU WOULDN'T BE PROUD TO HAVE A SON EXACTLY LIKE HIM" and I hung them on her door so she would remember. She was so happy :)

So THIS is what made me very upset today. I brought in well over 8 bags of clothing for the residents because many of them are fleeing abusive situations in the middle of the night and don't have time to grab clothes. The residents said that they have not seen the bags and they are no where to be found. They believe one of the advocates took them home!! I was shocked by this and believed this couldn't be true until I called and spoke with this advocate today and she told me she "put the clothes in the basement." I checked in the basement last time I was there and the clothes WERE NOT THERE. I told her this and she responded by saying "I don't know then."

OH.MY.GOD! I seriously was in tears. Here these women are, trying to get out of an abusive situation.. they have been SO strong and these people are putting them down.

I had to vent to you guys cuz I knew you'd understand. It's disgusting what type of people are out there!